Refund & Dispute Policy

Order Disputes

If you believe there is an issue with your order, please contact KCoral Kids before initiating a chargeback or payment dispute.

We aim to resolve concerns such as:
- Incorrect items received.
- Damaged or defective products.
- Missing items.
- Duplicate charges.

Chargebacks

Customers agree to contact KCoral Kids first to seek resolution. Fraudulent or unjustified chargebacks may result in:
- Suspension of future purchases.
- Collection efforts for unpaid balances where permitted by law.

Resolution Timeline

We will acknowledge dispute requests within 2 business days and work to resolve them as quickly as possible.

Last Updated: July 2026